Terms & Conditions
At ChatwiseSolutions, we take the legal aspect of our services seriously. Our Terms & Conditions are designed to govern the activities of our website visitors and establish a transparent relationship between the visitors and our business. These terms are tailored to meet the specific needs and nature of our chat bot services, ensuring the protection of both our visitors and our business.
Key Inclusions in Our Terms & Conditions
Effective Date: May 7, 2025
1. Acceptance of Terms
By accessing or using Chat Wise Solutions' chatbot services (“Service”), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you may not use our services.
2. Services Provided
Chat Wise Solutions offers AI chatbot setup, training, customization, and lead generation tools for business websites. Services may include integration with third-party platforms (e.g., Twilio, Zapier, Chatbase, or CRMs), subject to their own terms. We are not responsible for any interruptions, limitations, or failures caused by third-party platforms you choose to integrate with, such as Twilio, Zapier, or others.
3. Account and Access
You are responsible for maintaining the confidentiality of any login credentials and are responsible for all activities under your account. Sharing access or sublicensing our services is prohibited unless expressly permitted.
4. Payment and Billing
All plans are billed in advance on a monthly or annual basis. You agree to provide accurate and complete billing information. Failure to pay may result in suspension or termination of service.
5. Acceptable Use
You agree not to use our service for unlawful, abusive, or fraudulent purposes, including but not limited to: spamming, impersonation, or collecting sensitive user data without consent.
6. Intellectual Property
All materials, code, and proprietary chatbot configurations developed by Chat Wise Solutions are the property of the company. Clients may not replicate or resell the technology without prior written permission.
7. Termination
Either party may terminate this agreement at any time. Refunds are not provided for partial months, except as covered under our 60-Day Money-Back Guarantee on subscription fees. The setup fee is non-refundable. Upon termination, access to the Service and any hosted data will be revoked.
8. Limitation of Liability
Chat Wise Solutions shall not be liable for indirect, incidental, special, or consequential damages, including loss of data or profits, arising from your use of the service.
9. Data Privacy
By using our service, you acknowledge that data collected by your chatbot is governed by your own privacy practices. Chat Wise Solutions is not responsible for how you manage or store customer data collected through your chatbot.
10. Modifications
We reserve the right to update these Terms and Conditions at any time. Continued use of the Service constitutes acceptance of those changes.
11. Governing Law
These terms are governed by the laws of Houston, Texas, without regard to conflict of law principles.
Contact Us:
If you have questions about these Terms, please contact us at Support@ChatWiseSolutions.Net.